Your Privacy Matters to Us
At Hooyeah Creation, we are fully committed to protecting your privacy. Whether you're browsing from Malaysia or overseas, your trust is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our video production services.
1. Consent to Use of Data
By accessing our website or engaging our services, you agree to the collection and use of your personal data as outlined here. Rest assured, we do not sell or share your personal details (such as your name, contact information, or payment data) without your explicit consent.
2. What We Use Your Information For
We only collect the data we need to:
Provide accurate service quotes and project updates
Process payments securely
Communicate key details such as timelines or service changes
Improve our services and website performance
Your information may be shared only with trusted team members or partners involved in your project (e.g. freelance editors, delivery providers), and only when absolutely necessary.
3. Communication & Promotions
If you’ve worked with us before, you may occasionally receive:
Updates on new services
Special offers or seasonal promotions
Portfolio or project highlights
You can unsubscribe at any time via the email link provided, by contacting us directly at hooyeahcreation@gmail.com, or by adjusting your preferences (for registered clients).
4. Cookies
We use cookies to enhance your browsing experience. These small files help remember your preferences and improve how our site functions during future visits. You can disable cookies in your browser settings, though this may impact some features of the site.
5. Website Analytics
We collect anonymous data such as page views, session time, and traffic sources through tools like cookies and analytics software. This data helps us refine the user experience and is never linked to any personally identifiable information.
6. When We Share Information
Your personal information may be shared only:
With legal or financial advisors when required
With verified third-party service partners
If required by law or government requests
In the case of a company restructure, merger, or sale
We always ensure your data is handled securely and responsibly.
7. Links to Third-Party Sites
Our site may contain links to platforms like Vimeo, YouTube, or payment gateways. We are not responsible for the privacy practices or content of these external sites. Please review their policies before sharing your data.
8. Managing Your Data
You may contact us to:
View or update your personal information
Request deletion of your data
Opt out of communication
For security reasons, we may ask you to verify your identity before processing such requests.
9. Data Security
We prioritize the security of your information. All data is processed through secure systems and compliant third-party providers. We do not store full credit card information—payments are handled through encrypted, certified payment gateways.
10. Get in Touch
Have a question or concern? We’re happy to help.
Thank you for choosing us. Your privacy and satisfaction are always our top priority.